All posts in aastra

Response Point Wins Another Award

Rex Backman just posted this beauty, “The Response Point team has put another win in the bag with the InfoWorld 2009 Technology of Year Award

Apple and Microsoft topped the list of InfoWorld’s annual product award winners this year, nabbing three and four Technology of the Year Awards, respectively. Announced today, InfoWorld’s 2009 Technology of the Year Awards recognize the best hardware and software products evaluated by InfoWorld reviewers during 2008.

Written by Erik Lagerway - Visit Website

Response Point Service Pack 2 – Get Ready!

I am loving the updates to Response Point on Service Pack 2. I can’t wait to see it released, our customers are going to love these new features. Some bits are a gimme, other improvements simply make me giddy.

Written by Erik Lagerway - Visit Website

New Response Point Site – Paving Way for Service Pack 2

Ann Marvin, marketing maven at Microsoft, has done a great job directing the overhaul of the Response Point site, which launched today.

This new site launch could very well be setting the tone for greater things to come. From the rumors on the street, Service Pack 2 is shaping up to be the feature set that will add serious boost to the Response Point offering.

I have to admit, the RP team south of 49 is doing a fabulous job of churning out updates in rapid fashion. It could have something to do with the fact that the project is the product of a startup, made up of some very talented people.

I think they have a ways to go before reaching the Kool-aid Point but they are headed in the right direction.

This is certainly not the Microsoft I remember from days gone by. Being a serial VoIP software entrepreneur I know how hard it is to consistently make good forward progress on the feature road map. With that in mind, I have real respect for small teams that can move at light speed and execute with precision. This team does not resemble the large bureaucratic monster that incubates them, likely a good thing.

I would say the other small pbx vendors have something to think about, these guys and gals are clearly on a mission. I can’t wait to get my hands on Service Pack 2.

Written by Erik Lagerway - Visit Website

Innovative Phone System Benefits Local Company

As our little telecommunications company continues to grow Microsoft continues to take notice. Most recently our partners in Redmond have completed and published a case study on one of our customers “True North Drafting” (TND) a specialist in creating the detailed shop drawings that guide the fabrication and on-site installation of commercial-grade glass and aluminum structures.

TND has been a long time customer of ours and before purchasing their Response Point small business phone system they were using the Lypp conference call services.

This marks the second Lypp case study by Microsoft. The first was on Lypp itself, as a value added reseller for Response Point.

Thanks goes out to Rex and his team at Microsoft for the mention and to our customer of the month, “True North Drafting”, for their ongoing support.

Written by Erik Lagerway - Visit Website

SMB Phone Systems Expands Microsoft Response Point Offer To Alberta

As many of you already know, I have been building up a PBX equipment vendor and interconnect  specializing in Microsoft’s Response Point small phone systems. I have done a number of Response Point installations (many more since that post) in the Lower Mainland and my customers seem genuinely happy. With this in mind I decided to expand into Alberta.

“SMB Phone Systems” now has installers and sales personnel in Vancouver, Edmonton and Calgary. I have a long list of referral customers, spanning many verticals, ranging from 1 person to 20 workstations that would be happy to provide their honest opinion on the Response Point system and their experiences with my newest little venture.

If you are a small business located in Vancouver, Edmonton or Calgary and find yourself in need of a Small Office Phone System be sure to visit our website “SMBPhoneSystems.ca” or call sales at (866) 473-0516 ext.1.

Written by Erik Lagerway - Visit Website

Shop Drawings firm goes for Lypp and Response Point

One of our happy customers has just been asked by Microsoft if they would like to participate in a Case Study. The customer, a shop drawings firm specializing in CAD drawings for commercial glazing/glass projects (yes that is Safeco field you see there and yes they did extensive work on that project), was looking for a better phone system. True North Drafting was already using Lypp for Conference Calls but after hearing about Response Point they decided to take a demo system from us for a month. They liked it and decided to buy it.

After a couple of weeks using the system they are now raving about it! I will be sure to post the case study when it’s published.

Written by Erik Lagerway - Visit Website