All posts by Erik Lagerway

CRTC regulating broadband in Canada, again.

Check it out the call for input here:

http://o2s.publivate.ca/index.php?option=com_content&view=article&id=52&Itemid=68&lang=en

Written by Erik Lagerway - Visit Website

Gabpark Invites

gabpark - dialpad

I have been working with the folks over at ImmersiFind on a mobile voip project for the past 8 months, the invite-only beta went live yesterday in the iTunes app store. It’s called “gabpark”. It’s been tested on the iPhone, iPod Touch and the iPad. In my humble opinion, it has some cool features that many should find quite useful.

gabpark - dialpadgabpark - voicemail

The service is free during the invite-only beta period. I have a few invites for bloggers who are interested in getting a sneak peak, just email erik AT sipthat.com.

iTunes Store Overview

Gabpark is a new fun way to communicate with your family, friends and colleagues. Gabpark allows you to make and receive calls phone calls over 3G (Cellular Data Network) or WiFi. It works on both iPhone, iPod and iPad devices running OS 3 or higher. Never pay for roaming charges again!

Turn your iPod Touch or iPad into a phone in just a couple of minutes! Use the Follow-me feature and gabpark will call up to 3 of your alternate numbers at the same time! Use your cellular phone, home and work numbers or any 3 numbers in North America! Gabpark Voicemail allows you to see and hear your voicemail without having to call in for messages! Share your voicemails with anyone!

Change your Caller ID to match any of your existing numbers!

Gabpark is currently available via invitation. Invite up to 50 of your friends right from the app so they can enjoy Gabpark FREE calling in North America!

Features:
• Free calling in US and Canada!
• Get a phone number nearly anywhere in Canada or the US
• Receive calls even when the gabpark app is not running.
• Choose up to 3 follow-me numbers and gabpark will call them all at the same time.
• Gabpark voicemail can be seen and heard right in the app.
• Share voicemail with friends and family at the click of a button.
• Voicemail to email.
• Record up to 9 new voicemail greetings right from the app.
• Record calls from any phone you receive a gabpark call on.
• Blacklist. Add unwanted callers to your Blacklist and when they call your gabpark number they will hear a busy tone or a “This line has been disconnected..” message.
• Integrated with your contacts.
• See recent calls.
• Speakerphone.
• Calls do not count towards your cellular calling plan.
• Compatible with iPhone, iPhone 3GS, iPod Touch and iPad.
• Built-in VoIP connection test.

Free calling requires free and instant registration to protect against abuse.

*IMPORTANT VOIP OVER CELLULAR / 3G NOTICE*
Because some mobile network operators may prohibit or restrict the use of VoIP (Voice over Internet Protocol) functionality over their network, such as the use of IP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. As the user of this application, you agree to learn and abide by your cellular carrier’s network restrictions. Immersifind Inc. will not be held liable for any charges, fees or liability imposed by your carrier(s) for the use of VoIP over cellular networks.

*IMPORTANT Non-Availability of Traditional 911 or E911 Service*
END USER MUST MAINTAIN AN ALTERNATE MEANS OF REQUESTING EMERGENCY SERVICES. END USER acknowledges and understands that COMPANY does NOT support traditional 911 and E911 access to emergency services. END USER must maintain an alternate means of accessing traditional emergency response services.

Written by Erik Lagerway - Visit Website

VoIP Network Monitor ‘SIPQOS’ Launches Beta

Screen shot 2010-12-16 at 3.43.49 PM


Many of us have struggled with VoIP Network Monitoring, keeping tabs on our network without having to manually review the health is always a hassle and concern. For every network my team erected we needed to erect a proper monitor. For smaller networks and even VoIP phone systems the traditional Network Monitors were far to expensive to implement and required port mirroring which meant servers had to be deployed in the VoIP network that required monitoring.

So, we created SIPQOS… SIPQOS is a service that allows VoIP network administrators to attach virtual SIP endpoints to their network which send calls to-and-fro and monitors those calls for interruption. It’s a simplistic approach to a complex problem, if the network drops a registration or if a call fails it’s likely (from personal experience at least) that the issue applies to the entire network and other endpoints are experiencing the same problem. SIPQOS won’t take the place of more expensive in-network solutions but it does a great job of providing redundant VoIP network monitoring and SIP-based VoIP phone system monitoring as well.

An excerpt from the announcement we made on the 10th…

VANCOUVER, February. 10SIPQOS (pronounced SIP-KWOSS), a new entrant in the VoIP network monitoring market has launched a beta of its remote VoIP network monitoring service today. SIPQOS released the first product to bring the power of remote VoIP network monitoring by combining embedded SIP (Session Initiation Protocol) User Agents, web services and some secret sauce. SIPQOS monitors VoIP networks remotely and alerts network administrators when a problem has been detected.

SIPQOS is doing a great job for us and provides redundant VoIP network monitoring on a production network we run today. It also fills a void where others solutions fell flat, SMS alerts are critical and SIPQOS delivers in spades on that front. Those interested should give it a whirl, it’s free to sign up and the plans after the 30 day trial are cheap by anyone’s standards.

Written by Erik Lagerway - Visit Website

Asterisk + Skype + SMB = Freetalk Connect

Freetalk Connect

Jazinga and Freetalk have combined efforts and the result is a Skype enabled SMB phone system called Freetalk Connect.

The press release:

FREETALK Partners With Jazinga To Create FREETALK® Connect
Companies Collaborate On Skype-enabled Small Business Communication System
Featuring Set Up In Less Than 15 Minutes

MIAMI, January 20, 2010 — As the result of a new partnership announced today at ITEXPO East 2010, FREETALK and Jazinga have created the FREETALK® Connect, a full-featured unified communications system that is the first to feature Skype for SIP and Skype for Asterisk functionality.

FREETALK and Jazinga collaborated in designing the FREETALK Connect, featuring a do-it-yourself (DIY) technology approach that can be configured in less than 15 minutes, enabling users who are not tech savvy to use it without formal training. This new class of DIY communications system allows anyone with basic knowledge of computers to install and maintain the office phone system.  SIP, Skype and traditional PSTN phones can be plugged into the network, and the FREETALK Connect auto-detects and configures them. An onscreen wizard guides the user through setup. Adding users and administering the system after install is equally simple.

Further distinguishing the FREETALK Connect is its intelligent routing capabilities. Incoming Skype calls, as well as SIP, PSTN and IAX2 calls, can be routed to any local or remote Skype user, SIP, analog or mobile phone. Additionally, the FREETALK Connect enables users to set up “Find Me, Follow Me” features, and provides a unified mail box that consolidates messages from voice mail and email into one mailbox.

Some of the key features from the Jazinga platform found in the FREETALK Connect include:

Callback / Dial-around
Access to Skype Buddy lists
Auto Attendant / IVR
Paging
Call Parking
Remote Extensions
Music on Hold
Conferencing

The FREETALK Connect also has an easily configured and updated:

Managing routes to users, telephone services, and applications
Providing SIP/Skype telephone service management
Router management (networking, port forwarding, DNS, DHCP)

“Jazinga’s products consistently ensure call integrity by integrating quality of service and prioritizing voice traffic on the network into an affordable, simple product,” said In Store Solutions COO Craig Smith. “There was no question that FREETALK wanted to partner with Jazinga to develop the FREETALK Connect, because it continues our goal of working with the best providers to distribute outstanding products around the world.”
“FREETALK Connect is designed for small businesses with between 2 and 49 users, an undersold market that desperately needs UC functionality,” said Randy Busch, CEO of Jazinga Inc. “As a result of our partnership with In Store Solutions, the telecom technology playing field is much more level between larger enterprises and their smaller competitors.”

The the FREETALK Connect is marketed through Skype Shop, which is operated by In Store Solutions. The unit initially will be available to registered U.S. Skype users beginning in March.

For more information about FREETALK Connect PBX or to order a unit, visit

http://freetalkconnect.com.

About FREETALK

FREETALK is a product innovation catalyst – identifying market gaps and working with its global partners to design, manufacture and quickly bring to market products that disrupt traditional categories.  Leveraging untapped market opportunities, FREETALK products are designed to be environmentally friendly, sold online and delivered globally at aggressive price-points. Always at the forefront of innovation, FREETALK is known for creating synergistic products that add unique value to its partners’ branded points-of-sale.

About Jazinga

Jazinga Inc. develops communications products for small businesses and homes. The Jazinga system provides enterprise telephony and data functionality for this market, but at a fraction of the cost and without the setup complexity of an enterprise-class IP PBX. Jazinga Inc. is privately held and headquartered in Toronto, Canada. Additional information is available at www.jazinga.com.

Contact:
Sue Huss, for In Store Solutions
sue.huss@comunicano.com
+1 619-379-4396

Jazinga came to market a while back with a Asterisk appliance that is not much different than other you would find in the Asterisk market today. Skype recently announced their Skype SIP Trunking capability which is helping Skype become more open standards compliant, paving the way for deals like this one.

Since I have not tested the system myself I can only speculate that it is not huge departure from other Asterisk systems, which are not trivial to set up. Let’s hope they did their homework and come to market (March) with something that is much less technical and more end-user friendly, like Response Point.. was.

One thing that I find interesting is that it will be sold via the Skype store to US registered Skype users. If you were wondering what the connection is between Freetalk and Skype; the creators of Freetalk are also the curators of the Skype store. Ya, you heard me right. The company that created Freetalk (In Store Solutions) operates the Skype store. Which makes one wonder if there is overlapping ownership between Skype and In Store Solutions.

Something else that I find interesting, and not just because I am one of the founders of  Xten/Counterpath, is how this announcement relates the recent announcement of the Asterisk/Digium softphone from Counterpath. Which may be why In Store Solutions decided not to leverage the Digium or Asterisk brand in this release, maybe they see the new Asterisk Bria softphone as a competitor in this instance?

I expect this will not be the last Asterisk-based phone system to incorporate Skype functionality this year, but it would seem as though they are the first, congrats to fellow Canadians at Jazinga.

Written by Erik Lagerway - Visit Website

iPhone 4G, Data only + VoIP, Google Nexus One coming to Canada?

Image from PC World

Ok, so VoIP over 3G isn’t quite there, but 4G is not far off.

It would seem that Apple believes 4G is ready for voice and video calling in Korea at least. According to a Korean blog, Korea Telecom will be deploying the iPhone 4G in June of this year. The new device will sport forward and rearward facing (5-megapixel) cameras, an OLED screen and a video calling service.

It occurs to me that with all that is going on in the mobile space, at least one of the providers would have come to market with a data only + VoIP offer. Well, there is still a chance that might happen, in Canada. If we look at the recent spectrum auction it is plain to see the potential players who could bring the Google Nexus One (N1) to market in Canada. It seems that there are only 2 possibilities; DAVE wireless or Wynd Mobile.

Since Wynd has launched there has been no mention of the N1, so maybe it’s DAVE wireless that is bringing the N1 to market in Canada? Will we see a data only offer? One can only hope.

I am an iPhone 3GS user now, but I would jump ship in a heartbeat if I could get decent coverage at a decent price with 3.5/4G + VoIP service of my choice. This seems like such a no-brainer and could seriously disrupt the industry. Let’s get on with it already!

Written by Erik Lagerway - Visit Website

Wind Mobile wins over CRTC Ruling. Canada to see first new independent mobile operator in more than 10 years.

wind-white

Woot! Well it’s a happy day in Canada. This is good news for all Canadians, except maybe the few carriers making up the communications oligopoly of today.

Wind Mobile received the green light from the Canadian Minister of Industry today after making some changes to their share structure and foreign ownership within the company.

From their website (and over the wire) this morning

Globalive Welcomes Gov’t of Canada Decision and Prepares to Bring WIND Mobile to Market

TORONTO – December 11, 2009 – WIND Mobile declared a new day for wireless in Canada today, in response to an announcement made by the Honourable Tony Clement, Minister of Industry, to vary a recent decision of the Canadian Radio-Television and Telecommunications Commission (CRTC).

The Government of Canada variance is effective immediately and provides a clear path for WIND Mobile to enter the Canadian wireless market and to become Canada’s first national wireless alternative in over a decade.

“This is a new day for wireless in Canada. This holiday season we will start to provide Canadians with the competitive choice that they want and deserve,” said Anthony Lacavera, Chairman of Globalive and WIND Mobile. “We thank the Government of Canada for a decision that will serve the best interests of Canadian consumers.”

In its decision today, the Government of Canada concluded that Globalive is a Canadian company that meets the Canadian ownership and control requirements under the Telecommunications Act by varying an October 29 CRTC decision (Telecom Decision CRTC 2009-678).

“For too long, Canadians have suffered from higher prices and an underwhelming customer experience,” said Ken Campbell, CEO of WIND Mobile. “We look forward to offering the most unforgettably positive mobile experience in Canada. In return, we’re asking Canadians to make a new choice in wireless and sign up on WINDmobile.ca today.”

A national survey found that 60 per cent of Canadians are frustrated when dealing with service providers due to factors like a lack of unbiased advice, inability to change their service plans, and in particular, hidden service fees. In addition, Canadians pay an average of 60 per cent more for wireless than Americans.

“For over a year, we’ve been engaged in conversation with Canadians who have been telling us they want more from their mobile experience,” said Lacavera. “But the conversation isn’t over – it’s just beginning. We will always be listening, always inviting thoughts, comments and opinions about how to make things better.”

About Globalive and WIND Mobile

Globalive provides voice, text and data services to Canadians under the brand name WIND on a next-generation wireless network and is committed to offering a level of wireless service presently not available in Canada. WIND is built on actual conversations that are happening with Canadians who are passionate about wireless and creating a better mobile offering nationally. For more information about WIND Mobile, visit our About Us page.

For more information, please contact:

Rick Byun
Narrative Advocacy Media
416.644.4124 or rick.byun@narrativeadvocacy.com

The CRTC – Canadian Radio-Television and Telecommunications Commission, had put the kibosh on Wind Mobile’s progress. This action was prompted by the other mobile operators (surprise surprise) who argued against globalive’s entrance due to the company not adhering to the the Canadian foreign ownership rules. Globalive had invested 442 million dollars to buy spectrum in the last auction.

There is at least one question to ask, were there any changes made to the foreign ownership rules to accommodate this ruling? If so does that leave the door open for the other carriers to by swallowed up by even larger carriers elsewhere?

Interesting times.

Written by Erik Lagerway - Visit Website