May 7, 2008

Jangl -no one's home?

Update: Now Ex-CEO Michael Cerda has the full spread on what happened here. Looks like the VCs are getting cautious. Wow, you mean the "give it away for free, make it up on volume" mantra isn't cutting it anymore?

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Update: Markus Frind has confirmed it. Referencing a post at Mashable, Marcus is likely thinking about an alternative considering he and Match.com are using them for callback web telephony.

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I have just heard that Jangl has closed their doors. The story (unverified at this point) is that they ran out of money.

I will have more shortly...

 

Erik | sipthat.com 

May 6, 2008

3G Skype Killer - Action or Words?

Om broke a story this morning that rings a familiar bell for me. Over the past couple of years I have been approached by some of these incumbents that Om refers to in his story to do just what he is implying.

I can think of at least least 2 serious softphone contenders ( Truphone and Counterpath ) for this type of project that could leap frog Skype in no time. Marry that with a solid SIP application server ( Broadsoft or the like) which many, if not all, of these carriers already have in their networks, and you have a winner.

I have been waiting for this for a while. If it's real it could mean a real paradigm shift for IP communications in general. These players have been around for many years and own much of the infrastructure and vendor relationships. The incumbents still have the power to dictate what gets deployed on their networks. They have huge leverage with the vendors in terms of what gets bundled on what phones/devices.

This is exactly what the industry needs and you could be certain it wold end up on the new iPhone rather quickly.

Sadly, the telcos of old have a great deal of "old thinkers" and will likely screw this up royally with their bureaucracy and paranoia.

May 5, 2008

Dan is Down on Drupal

Dan Gibbons of Carrie and Danielle is down on Drupal. Can't say I blame him, he pretty much nails the reason why I have avoided Drupal for any project I have managed.

April 28, 2008

JaJah + Yahoo!, GrandCentral / Google

In this announcement JaJah is said to power the Yahoo! Voice offering. I see, so.. what happened to the Dialpad assets? Once coud surmise that running the terminaiton business was not making a great deal of money. At one cent per minute that might likely be the case.

While on the topic of Dialpad, Andy mentions that Grandcentral's main guy Craig Walker has recently updated the GC blog with a soft promise of something new.

The more things change the more they stay the same.

It's so weird, 15 years ago I found myself mulling over the use of softphones and how they might change the way people communicate, that never really happened. Yes, Skype and even Xten/Counterpath had an impact but in the end, humans like their handsets... and more importantly, Quality of Service. 

Jajah leverages callback and so does Grandcentral to a certian degree which certainly helps, Lypp is no diferent.

I am just not sure that North American businesses are ready for a VoIP at the edge pure-play yet. Could it be that much of this is just.. noise?!

April 14, 2008

Lypp VoIP API, 37signals, Broadsoft Xtended, Ruby on Rails

We are just one day away from opening the doors to the 37signals Highrise + Lypp VoIP Mashup contest, we are all quite excited about what will come of that, the entire post is over here.

Something I read today that I thought was rather "timely" in this regard was Thomas Howe's post regarding his new Ruby Gem built for Broadsoft via Xtended.

For those who don't know, Broadsoft is essentially the leader in the VoIP softswitch department although they really like to be called a Voice Application vendor, I think, Scott will likely correct me on that ;)

At least one person has asked me what I think of BX (Broadsoft Xtended) and what it means to Lypp and specifically the impact it has on the Lypp API.

Here it is..

1. For carriers, the Lypp API is to some degree what Xtended is to Broadsoft, just not for Boradsoft. Our API was written so that we could easily port it to any softswitch, voice application platform, voip switch etc. So if Broadsoft customers or even competition wanted some of the same functionality that is delivered via Xtended they might take a look at the Lypp API.

2. For service providers, Lypp offers a complete service toolkit that not only gives you the API but also delivers the telephony service as well. Think of the Lypp API as the Amazon Web Services of VoIP. The API is free and so is a developer account, you only pay for what you use, just like Amazon Web Services.

3. For application developers, it is a brainless way to bring advanced telephony into existing or new applications (web, mobile, client-server, et al) without investing millions into infrastructure.

The impact Broadsoft Xtended has on Lypp is very positive. Broadsoft has plenty of marketing dollars and the more people that understand what Xtended is the more it will help little companies like Lypp accelerate their own growth.

So to this I say, "Go Broadsoft! Go Lypp! Go Rails!"

by Erik | http://sipthat.com

April 7, 2008

fundfindr to early stage investors, your next project is right here

My wife took our number 2 son into the clinic today to get his shots etc. As it turns out our doctor is married to Bret Conkin, CEO of another Vancouver startup called fundfindr.

At fundfindr Entrepreneurs publish a pitch which is viewed by a potential Angel, VC et al. A site like this could potentially save early stage investors some cycles when looking for that next project. It will certainly increase exposure and provide some “pitch experience” for the startups looking for cash. 

A couple of friendly comments;
- Site looks a little bland, needs some punch, spice it up a bit.
- Choose a scalable application architecture that can be managed and grown by just a few developers. Ruby on Rails comes to mind. From my experience PHP can get quite unruly for a small shop as the site user-base grows.
- Also, not sure if Clip-Share.com is paying for the right to have a hot link listed in the right-click menu for the flash video player? Doesn’t appear to be tracked in any way.

Apart from a few minor issues it looks and operates as expected. Sign-up was painless, I loved the "how-to" video that is presented right after confirming the email link, it should also be the first thing the user sees on signup as well. Uploading a video was familiar and worked fine. 

Congrats to Bret and his team on the Alpha soft-launch!

-Erik [http://sipthat.com]

p.s. Anyone looking for an excellent Ruby on Rails consulting team should email me

April 4, 2008

Call Recording in Lypp API

In preparation for the 37 Signals Mashup we have been putting some extra effort into bolstering the Lypp Telephony API. Here is what has been added and will be released soon:

Call Recording
Leveraging Amazon Web Services (S3) Conference Call Recording has been part of the Lypp Service for a while now, it's part of the Lypp Telephony API on the next update.

Master User Creation
Master account creation for Service Providers and Private Labeling.

My comments are busted but if you want to see something added not already part of the API let us know.

March 31, 2008

VON-less?

 

Om wrote a story about the potential demise of Pulvermedia (creator of VON), taking lead from Andy and Marc Robins.

I remember having a conversation with Andy months ago and even though he did not come right out and say it then, it's clear now what he might have been eluding to.

I have fond memories of the early days of VON. Xten (now Counterpath) got a head start via the Free World Dialup community and Jeff was always there doing what he could to help out my tiny little startup.

Over the years the show grew at a colossal rate and small companies like mine were soon dwarfed by the monsters of VON. I understand why, it's just too bad it happened that way.

Andy swears that eComm is different but I am not at all convinced.

The format of these shows could use an overhaul. Where is the "Real Tools You Can Use Today for Building a Real Business" conference? Everyday business owners need something more interesting and useful that appeals to them in order to get something out of it that actually matters.

On a different note, there were a couple of posts around this alleged Pulvermedia exodus referring to the over-hyped VoIP industry and how there is no money to be made. Some of it is certainly true, too much marketing not enough substance. For others it's exactly the opposite. Lypp for instance is doing quit well.

Almost anyone who makes a call overseas these days is certain to be using VoIP in one fashion or another. We can thank Jeff Pulver and VON for making VoIP something that people wanted to be involved in. Jeff and his hard working crew, lead by Carl Ford, have done a great job bringing VoIP to the center stage over the years! Carl, if you are reading this, go do something great!

VoIP is telephony. Telephony is an extension of the most natural means of human communication, the human voice. Which is why you will not stop hearing about advancements and/or newly developed voice offerings for some time to come. Besides, we can't stop until I get my !@#$% Star Trek communicator :)

by Erik 

March 28, 2008

37 Signals, WebEx, Microsoft Outlook, International Conference Calls

Wow, it's been a crazy month. My 2.7 yr old son - Ky, has been in and out of the Children's Hospital with some virus that hit him in a bad way. Poor guy, it was hard for him but he handled it like a real trooper. While this was happening, business at Lypp was pushing forward at a serious pace, it was a difficult month. It looks like he is on the mend now so everyone is feeling a little less stressed.

At Lypp we did a little deal with WebEx in order to deliver a co-branded version of their service to round out our Conferencing offer. We soft-launched that yesterday. Anyone that signed up for Lypp Conferencing now gets access to Lypp Web Conferencing, which is essentially WebEx. Interestingly enough, we are able to charge much less than WebEx themselves, at 22 cents per minute it's a real bargain.

Right around the corner we have the Highrise + Lypp Mashup contest. Which we have a had a great response on. The doors open for that on April 15. We ended up pushing it back a couple of weeks in order to get the latest and greatest into the API before handing it over to developers.

In connection with the API, a MS Outlook developer has built a fully integrated Lypp Outlook plugin. For those who use Teleconferencing and live in Outlook it could be a real godsend. More on that later.

And finally, we are about to launch the beta of International Dial-out for the Lypp Conferencing service. Lypp Conferencing users will be able to conference-in attendees from all over the globe. This means that international attendees will not have to pay toll to dial-in, the host could have the system call them when adding them to an existing call or when creating a new conference call.

March 14, 2008

Unlimited Mobile Calling for Canadians

Rogers, Fido, Telus, and Bell not giving you Unlimited Mobile Calling in North America? 

Get Lypp's Mobile Unlimited and start saving!

We decided that Americans shouldn't be the only people who get to enjoy unlimited mobile calling in North America so we created a package ourselves.

The offer is simple, call any phone number(s) in North America, as much as you like, for a flat fee of $59/month.

If you live in Canada and call outside of your area you could easily save hundreds on your cellular bill every month.

Much like the previous Lypp Mobile offer, you will need a smart phone like a Blackberry, Windows Mobile device, Treo (etc.), or anything that supports Instant Messaging.

Want more info? You are going to have to wait until the new site goes live, just a few short weeks from now. Until then you could start saving by signing up today.

March 7, 2008

iPhone SDK, VoIP APIs et al

Andy contemplates a potential surge of VoIP apps likely to be written for the iPhone due to the latest announcements from Apple and KP.

I happen to agree with Andy on just about everything in that post, but I do have some comments that potentially relate more to the Canadian market.

It's true that mobile costs are going down for users in the US but the opposite is true for mobile users in Canada. Here, the mobile carriers are not facing the same level of competition as the carriers in the US. Local overages and long distance usage is still at a premium and not one carrier offers an unlimited North American-wide calling plan, at least that I am aware of or has been published. Also, the iPhone is not being offered in Canada at all, so one would have to hack it to get it to work, which means a loss in some functionality along with the other side-effects.

This actually presents a larger opportunity then some may realize for middleware VoIP service providers / developers and not just for iPhone but for any Smartphone. In the next post, I will explain myself a little better and go into some detail about what some companies like Lypp are doing about it.

March 4, 2008

Tru Zone Eliminates Roaming Charges

Accoring some news I was sent by Andy, customers will be able to call countries in its “Tru Zone” at the fabulously low rates of just USD0.06 per minute to landlines and USD0.30 per minute to mobiles from almost anywhere on the planet.  More importantly, a Truphone-to-Truphone mobile call is always free, no matter where in the world the two parties may be travelling.

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Sounds great, now if I could only use it on my Blackberry!

more.. 

February 26, 2008

37signals and Gaboogie Mashup Contest

+

Developers, build a mashup application or mashup your existing application using both the Highrise API and the Lypp API and win stuff.

Best app:

  • $3000 Apple gift certificate
  • 20,000 minutes of call time from Lypp (approx value: $1800)
  • 12 months subscription for a Highrise MAX account (approx value: $1800)

Runner-up:

  • $1500 Apple gift certificate
  • 10,000 minutes of call time from Lypp (approx value: $900)
  • 6 months subscription for a Highrise MAX account (approx value: $900)

2nd Runner-up:

  • $500 Apple gift certificate
  • 5,000 minutes of call time from Lypp (approx value: $450)
  • 3 month subscription for a Highrise MAX account (approx value: $450)

Application for entries: April 1 to May 1
Winners announced: May 15

more here..
http://blog.lypp.com/2008/02/26/37signals-and-gaboogie-mashup-contest/

January 28, 2008

Ribbit vs. Lypp

VS  

I have had a few people ask me to describe the differences between Ribbit and the Lypp API

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UPDATE: Ike Elliot has some good points about the un-evolution of VoIP 

The one thing I might say to Ike is, "you're right, in more ways than one". VoIP has not really come all that far and sometime it complicates life more than it needs to. I think I can help you in one way though Ike, check back in a week and you will see what I mean.

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UPDATE: Garrett Smith adds some food for thought

Garrett mentions "Lypp appears to be a solution for mobile professionals that aggregates AIM / AOL, Google Talk / Jabber, iChat MSN and Yahoo! Messenger contacts and allows for group or conference calling via your cellular handset. It also does not leverage the IP network, in favor of the wireless network and or PSTN." I can see why Garrett would think that, the current site says nothing about our Next Generation Conference Calling service, VoIP API or Rails plugin. Keep your ear to the Rails Garrett, that is soon to change :)

As a developer Garrett had some comments on the APIs. Garrett mentions that he could not really use either API which I found a little disconcerting. Our goal is to make sure that anyone who understands XML or Rails can use this API. The Lypp API is published here: lypp.com/api and can be accessed by simply sending an email to api@lypp.com requesting a key.

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UPDATE: Luca Filigheddu with some thoughts of differentiation

Luca makes a good point here about the importance of differentiation.

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UPDATE: Moshe Maeir makes a great anaolgy. 

Yes, you are correct Moshe. We are bootstrapping this venture and our poultry investment over the pat year is lunch money when compared to what Ribbit has raised but I think I would still prefer to be driving a Chevy :)

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UPDATE: Thomas Howe reflects on the differences and makes some good points.

Thomas is a smart guy and I have a great of respect for what he is doing in the voip mashup space and what he has done in the past. His comments on my initial post are well taken. On the last comment, I am not opposed to softphones, not at all. It's just that I have seen softphones deployed in almost every scenario imaginable and the take rate in the business community has been low. Mostly due to technical network issues like double firewalls and zero-tolerance VPNs. All that aside, I am very positive about the future of  softphones and firmly believe you will see one in the Lypp lign-up, when the time is right.

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UPDATE: Andy chimes in by ringing the bell. <ugh>

I think Andy might have slightly missinterpreted my intentions when writing this post but hey, a little spice never hurt anyone ;)

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First let me begin by saying I know Ted Griggs and I respect him greatly, he has a great track record for building innovative companies that push the boundaries of technology and communications.

I was the initial designer, sales guy, visionary, president, co-founder and COO at Xten (Counterpath) which since inception has dominated the SIP softphone SDK space. In other words, I think I may know a thing or two about building softphones.

Fyi, Ted and I will be presenting on behalf of our respective companies at Wireless Innovations in April.  

With that out of the way, here is why, when I started down this path, I did not choose to reinvent the softphone at the edge of the network.

The edge of the network is a nasty place. Bandwidth issues, carrier packet shaping, lack of end user control and costly redundancy solutions make it nearly impossible to deliver a predictable and reliable telephony service.

Much like turning on the lights when you get to your office, that phone on your desk had better work as expected.

In saying that many professionals use Skype and other softphones, like X-PRO, X-Lite, eyeBeam etc to make calls over the net everyday. But you can bet when it comes time to make the calls that really matter they are not using a softphone on the open Internet, at least not after it suffers major packet loss more than once during a call of significance.

This is also why traditional telephony will be around for decades to come. The PSTN still rules the roost. Setting aside for a moment the unwillingness of the carriers to allow other providers to simply stand up a service that will cannibalize their revenues, reliability and Quality of Service (QoS) is still a major issue.

At Gaboogie we steered away from the softphone or using any VoIP at the edge of the network in our initial plans. We made that decision early on because we believe VoIP at the edge is still not ready for prime time. If you don’t believe you obviously have not tried a best efforts VoIP service in Canada. I have not found a single best efforts offering that does not drops calls, drop packets and well... just generally suck.

So what is Lypp then?

The Lypp API was built to support advanced conferencing and was meant for critical calls for companies that require a dependable service. That does not mean a developer could not use it for more typcial telephony integration, which in fact some are already doing. Using the API directly via XML or by way of the Ruby on Rails plugin developers can add traditinoal telephony and/or conferencing capabilities to their apps in as little as a couple of hours.

We have constructed a very robust network that is redundant and dynamically scalable to handle billions of minutes of call volume per month. Our call back methodology (been around forever) keeps the VoIP in the core of the network. If your landline or cell phone is on, so is our service. Our customers do not suffer from call quality or reliability issues in the same way best effort VoIP service users might.

Developers leveraging the Lypp API can expect a higher degree of call reliability and call quality, more of the time, than any other best efforts VoIP service in North America, period.

Best efforts VoIP, whether you are using a Polycom VoIP handset and an Asterisk PBX or you are using a Ribbit inspired softphone, will likely not match up with the reliability you have come to expect from the legacy telephone networks. However the feature set of POTS (Plain Old Telephone Service) pales in comparison to what VoIP can offer.

Some day we will have the kind of IP infrastructure that will make the edge of the network near bullet proof, but in my humble opinion, we are still a ways off. When we do get there Gaboogie will be ready to leverage its SIP network to the absolute maximum.

January 22, 2008

Audio Conferencing API

Conference Calling and Audio Conferencing APIs are not exactly abundant, likely because conference calling has long been a boring and mundane task that few people enjoy. That smell of martial disdain was not exactly motivating developers to come up with a better solution.

Gaboogie aims to up the happy factor considerably with the upcoming launch of Lypp: Next Generation Conference Calling and version 2.0 of the Lypp API.

The conferencing features for Lypp are vast and the API is dead simple to use, if you know XML you are set.

Stay tuned for more on that during the first couple of weeks of February.

January 15, 2008

Cheap Mobile Calls in Canada

I had a great conversation today from a new Lypp user who was blown away by the Lypp mobile calling service that is current being offered at Lypp.com. The one thing that this gentleman kept reiterating was that mobile calling in Canada is so costly and how Lypp service all of North America for one low price.

It was so great to have some positive feedback on the service and I hope they will be even happier when they see the new features we are unleashing in February.

Next month we will be launching a new Next Generation Conference Calling service but at the same time we will be enhancing the current mobile offering at Lypp.com. Lypp mobile calling users in Canada will soon be introduced to a host of new features that we believe will enhance their mobile calling experience, at no extra cost.

December 31, 2007

Lypp for Business - the new Gaboogie

 

Thanks for the mention Om. I thought I would chime in (albeit late) and provide some details on our upcoming re-launch of the Gaboogie.com services that will be known as Lypp for Business. Without getting into a long-winded sales pitch, Lypp for Business will deliver all of what Gaboogie was (business teleconferencing on steroids) and then some.

It will combine both traditional conferencing plus the mobile features that we offer in the Lypp mobile service today. The existing low-level API will also include these new Enterprise features.

Oh yeah, I thought I might mention that the company name is still Gaboogie. We changed the service name to Lypp mostly because of the difficulties that people were having with spelling, remembering, pronouncing Gaboogie <gah-boog-eee>.

December 13, 2007

Dane Christen Lagerway, #2 son has arrived.

I have been receiving a few emails recently from some of you wondering where I have been. "What's up with the radio silence?" is a common thread ;)

I have been somewhat preoccupied...

 

My new son Dane, 12 hours old. :)

November 15, 2007

Lypp Wins "Best in Voice Services Category" at Under the Radar Mobility Conference

Update: It's official, Lypp Wins Best in Voice Services Category at Under the Radar Mobility Conference 

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Lypp Co-founder - Daniel Gibbons won the hearts of the judges today. During his presentation of Lypp mobile voice services at the Under the Radar Mobility Conference it became apparent that Dan was no fan of the "give it away for free and make it up in volume" tactics some of the other service providers have been adopting.

The Panel.. 

Dan went on to deliver a great presentation on how Lypp is delivering simple group calling and conference calling services for mobile users and how we plan to expand on that service and the accompanying API in the coming months.

Well done partner!

October 23, 2007

Vancouver Facebook Developer Garage

Facebook, welcome to Vancouver! Vancouver Film School (VFS) has some great facilities, as you can all see, wish I could have been there. Sadly I missed out, my "2 yr old" is a bit sickly but I managed to catch it via miss604.com's blog - Rebecca Bolwitt does a great job of covering local happenings. if you are in the local tech community and have not added this RSS feed to your reader you are missing out.

If anything else, Facebook is driving development, more so I think than others that have walked this path before, Google comes to mind. This is feeling somewhat reminiscent of the pre-bubble and dot com bust nearly 10 years ago. The excitement has been revived, I just hope there is money at the end of that rainbow. If anything else Facebook applications can be a great marketing platform for the real money apps.